Shipping policy
Shipping Policy
Made to order
Our apparel is made to order. Please allow approximately 3–7 business days for production before your order ships. Production may take longer during holidays or periods of high demand.
Fulfillment and delivery
We work with fulfillment partners in the United States and China. Your items may ship from either location, depending on the product and availability.
Shipping time is additional to production time. Items shipped from the United States generally arrive sooner than items shipped from China. Delivery times depend on the fulfillment location, shipping method, and destination.
All delivery estimates are approximate and are not guaranteed. Holidays, customs processing, and carrier disruptions may cause delays.
Shipping destinations and charges
Available shipping destinations and charges, including any applicable free-shipping offers, are displayed at checkout before you complete your purchase.
Multiple shipments
Items in the same order may ship separately and arrive on different days. We’ll provide tracking information for each shipment as it becomes available.
Order tracking
Once your order ships, you’ll receive an email with tracking information. Please allow time for the carrier to update its tracking records.
Shipping addresses
Please check your shipping address carefully before placing your order. If you notice an error, contact us immediately at wornvirtue@outlook.com. Address changes cannot be guaranteed once an order is being processed.
If a package is returned because an incorrect or incomplete address was provided at checkout, additional shipping charges may apply to resend it.
Delayed or missing packages
If your package is overdue, appears lost, or is marked delivered but hasn’t arrived, contact wornvirtue@outlook.com with your order number as soon as possible, preferably within seven days after the estimated delivery date.
We’ll review the tracking information and work with our fulfillment partner and carrier to investigate and help resolve the issue.
For damaged, defective, or incorrect items, please see our Returns & Refunds Policy.
Contact
For shipping questions, email wornvirtue@outlook.com.